Privacy & Security

We take your privacy very seriously, and want you to shop with confidence. We treat your privacy the way we'd want ours to be treated. If you have any questions about our privacy policy, please contact us.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address, which allows our store to respond to your browser's requests. Your browser also sends information regarding your browser version and operating system, which allows us to send back properly formatted information.

Email marketing : With your permission, we may send you email newsletters about our store, new products, and other updates. We do not sell, rent or share our subscriber lists.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at CustomerService@HeartOnYourWrist.com or mailing us at: Heart On Your Wrist, Inc, PO Box 2204, Menlo Park, CA 94025

If you wish to unsubscribe from our newsletter, you will find an unsubscribe link at the bottom of each issue.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

SECTION 4 - PAYMENT PROCESSING

Your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with advanced encryption. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Like almost all sites, we use cookies to enable our systems to recognize your browser and to provide features to you, such as storage of items in your shopping cart. Third party service providers that help us run our site may also use cookies to enable them to provide us with their services. For example, we use Google Analytics, a third-party tracking service, which uses cookies to track non-personal information about visitors to our site in the aggregate to capture usage and volume statistics. Some of our business partners (e.g., Google Analytics) use cookies on our site. We have no access to or control over these cookies. This privacy policy covers the use of cookies by Heart on Your Wrist, Inc only and does not cover the use of cookies by any third-party.

We use Google Analytics Demographics and Interest Reporting to collect visitor data and analyze traffic on our site. This information helps us understand customer interests and helps us improve our website and marketing. The cookie does not contain personal details. Depending on the browser that you use, you can set your preferences to block/ refuse cookies, and/or notify you before they are placed. We may use the available information from the cookies to advertise to you on other websites that are part of the Google Display Network. This is called remarketing.

You can opt out of Google Analytics Advertising features by visiting the Ads Preferences Manager.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at CustomerService@HeartOnYourWrist.com or by mail at:
Heart On Your Wrist, Inc
3875 Bohannon Dr. #2204
Menlo Park, CA 94025